Mandarin Re is pleased to announce the appointment of Diego Franco as the new Head of Claims Department. With extensive experience in claims handling, risk management, and operational excellence; Diego’s appointment is a strategic move to further strengthen the company’s claims operations and enhance its service offerings.
Diego brings a wealth of experience in optimizing claims processes, driving operational excellence, and leading teams through complex and high-stakes situations. His areas of expertise include claims analysis, policy development, and successfully mediating contentious claims, positioning him as a vital asset to Mandarin Re as it continues to elevate its claims management capabilities.
In his new role, Diego will oversee the development and implementation of claims strategies, ensuring the highest standards of operational efficiency and service delivery. He will also be instrumental in refining claims processes, improving cross-departmental collaboration, and contributing valuable insights to strategic decision-making at the executive level.
“Diego’s leadership and extensive experience in claims management will be key to advancing our operational goals and enhancing the value we provide to our clients,” said Redzal Mohamad, CEO of Mandarin Re. “We are confident that his expertise and vision will propel our claims operations to new heights of excellence.”
This appointment highlights Mandarin Re’s ongoing commitment to strengthening its claims capabilities and delivering high-quality reinsurance solutions to its clients.
For further information, please contact:
Email: info@mandarinre.com
Phone:+603 9213 1577
Website: www.mandarinre.com