19 years experience in (re)insurance
PROFESSIONAL SUMMARY
Twenty years of professional Reinsurance knowledge and market experiences in Reinsurance Underwriting and Reinsurance Broking for the region of South East Asia, South Asia and Middle East in both Non-Life Facultative and Treaty segments with top ranking establishments. Key highlights of experiences are in Underwriting, Portfolio Management, Analysis of Profiles & Results, Reports & Reporting, Client Management, Market Visits local and abroad, Appraising Wordings and Compliance Officer - Gatekeeper.
Apart from experience in Reinsurance and climbing the ladder to senior positions, past career experiences in different fields are as in the Banking line - marketing and vetting of consumer loans, Entrepreneur, Librarian and Nurse.
In all, over Thirty years of experiences in different industries had deposited vast wealth of analytical skills, negotiation skills, thinking outside of the box, troubleshooting skills, teamwork’s, adaptability, resilience and empathetic which are the paramount qualities contributing for the triumphant and prosperity of the organisation.
CURRENT ROLE
April 2020 - to-date: Mandarin Re Ltd. (previously known as TranssibRe Overseas Ltd
Underwriter
- To underwrite by way of selecting, assessing and rating for both Treaty & Facultative - Property, Engineering, Marine, Liability, Personal Accident, Miscellaneous risk portfolios in a manner consistent with the Company’s Underwriting Guidelines and Policies.
- Territory covered: Worldwide.
OTHER POSITIONS / EXPERIENCE
2019 - 2020: Rejoice Creation
Entrepreneur
- Entrepreneur of online clothing business.
2018: Haakon (Asia) Ltd
Assistant Vice President - Senior Broker
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Negotiating with Local and International Insurance and Reinsurance Companies on Treaty and Facultative businesses.
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Provide expansion support to existing Clients and acquisition of New businesses in the region.
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Market visits of existing Clients and Reinsurers locally and abroad.
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Preparation of renewal documentation (Preparation of Data & Statistics, Recording and Updating of Reinsurance Data, Establishment of various reinsurance analyses).
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Finalising all comprehensive documentation (Slips, Cover Notes, Wordings and Endorsements).
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Representing the company at Local & International Meetings/Conferences and production of market reports.
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Providing support to Technical & Financial Accounting, Claims Department and Data Entry into company’s IT System.
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Territory covered: South East Asia.
2012 - 2018: Willis Re Labuan Ltd
Manager – Non-Life / Non-Marine: Treaty and Gatekeeper
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Collating, analyse, number crunch and fine tuning of Clientele business Portfolios/Strategies, Raw Data/Statistics of Risk & Claims Profiles, Treaty Results, Triangulation's, Large Risks, Ex-Gratia’s, Special Risks, Special Acceptances etc.
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Reviewing and proposing of relevant clauses, exclusions etc. - Contractual Documentations/Slip Wordings in accordance of respective programmes.
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Preparations and submissions of Pre-Renewal, Renewal and Post-Renewal Documentation Packs for Cedants and Reinsurers which inclusive of collating and negotiating of reinsurers Quotations, Revised Quotations, Slip Wordings proposals/final and Placements until full completion of the whole processes/signing of slip wordings.
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Preparing and presentations of PPP to Clients i.e. Tenders, Quotations, Final T&C etc. of the recommendations that’s fits their portfolios based on the above findings, market trends and in complying with all compliances and required regulations.
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Monitoring, updating and obtaining all relevant internal compliances approvals via Willis internal IT systems and respective authorised personnel.
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Preparation, administration, issuances and signing of Evidence of Cover, Cover Notes, Debit Notes and Endorsements.
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Client Management & Servicing by meeting/contact Clients regularly and manage day to day Client requirements and enquiries – securing leader’s approval on Special Acceptance requests and attend/co-ordinate on Claims, Cash Calls, Treaty Account Statements with respective departments.
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Preparation of various Reports as required.
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Apart from Broker, also played a dual role as a Gatekeeper (in another word compliance officer) since 2015 - whom authorised to check thoroughly each and every contract/treaty programmes placed by each broker of Willis Re Labuan Ltd office whether it meets Clients Wish-List/Instructions/Requirements and in Compliant with Willis Re’s Policies and Guidelines. Every erroneous finding required to be rectified, filed, sought approval and Client/Superior/MD signing-off. Upon completion, authorised/approve to process/issuance of the Cover Notes and Debit Notes accordingly.
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Authorised Signatory to execute Cover Notes and Debit Notes - since 2012.
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Authorised Signatory to issue Cheques - since 2013.
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Territory covered: Malaysia.
2010: Shalom International Ministries
Co - Founder
- A non-profiting organisation which is a holistic ministry engaging in preaching, teaching of the gospel locally and abroad.
2009 - 2010: JCC Reinsurance Ltd (Brokers, Consultants & Risk Managers)
Senior Manager - Non-Life Treaty &Technical
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Placement control of Treaty and Facultative businesses.
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Liaison with Clients and Reinsurers on Placements.
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Production of Cover Note, including all control procedures/Debit Note production (inclusive of brokerage Credit Note).
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Preparation and control of Treaty Wordings.
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Cash loss/XL claims processing, production and control.
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Preparation of correspondence with Clients and Reinsurers.
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Monitoring of renewals/handling notice of cancellation.
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Control of premium warranties.
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Authorised Signatory to execute Cover Notes and Debit Notes.
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Territory covered: Malaysia, Papua New Guinea, Fiji, Timor Lester, Sri Lanka, Maldives, Nepal, India etc.
2008: ACR Retakaful (SEA) Bhd
Underwriter - Casualty & Motor
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To underwrite by way of selecting, assessing and rating for both Treaty & Facultative - Casualty & Motor risk portfolios in a manner consistent with the Company’s Underwriting Guidelines and Policies.
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Mandated underwriter - Underwriting Authority was granted to underwrite both Treaty & Facultative – Casualty & Motor class of business.
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Territory covered: South East Asia
2000 - 2008: Munich Reinsurance Company, Malaysia Branch
Senior Underwriter and Client Manager - Casualty Treaty & Facultative
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To underwrite by way of selecting, assessing and rating for both Treaty & Facultative - Casualty & Miscellaneous risk portfolios in a manner consistent with the Company’s Underwriting Guidelines and Policies.
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Client Manager – To service Cedants by providing assistance and supports i.e. special acceptance requests, tackling market demands/queries, provide training/seminars/open session, claims handling etc.
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Mandated underwriter - Underwriting Authority was granted since 2004 to underwrite both Treaty & Facultative - Casualty & Miscellaneous classes of business.
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Authorized to prepare, review, approve and execute all Slip Wordings, Addenda’s and related documentations.
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To attend to all related administration i.e. maintaining comprehensive underwriting documentation and documentation of key components of pricing (including the rationale behind it), reporting, maintaining and updating in-house various tools and IT systems.
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Authorised Signatory to execute Slip Wordings etc.
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Appointed member of PIAM’s Non-Tariff Sub-Committee for the year 2008/2010 term of office.
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Successfully coordinated and organized seminar on “MRKL Claims Day 2007 - The issue of Bodily Injury Claims & Awards in Malaysia” which 1st ever held and well received and represented by the industry i.e. Cedants, brokers, adjusters, PIAM and BNM.
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Territory covered: Malaysia
1994 - 2000: The Pacific Bank Bhd
Clerk/Teller - Credit & Loans Department – HQ
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Processing, administration, vetting of Consumer Loan applications submitted throughout branches of the bank all over Malaysia.
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To monitor incoming and outgoing of loan applications, administration, generating reports and maintains filling system.
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In 2000, the bank sets-up Consumer Loan Unit within the department and were selected to be part of the new unit. Under training and in the process of appointing as Consumer Loan Executive. However, during the process, the Merger & Acquisition were announced and all promotions were frozen.
1993 – 1994: The Southern Finance Company Bhd
Clerk – Credit Department
- Marketing of Personal Loan to walk-in Customers, processing of loan applications, liaising with lawyers, loan documents preparation, administration and generating of reports.
1993: Public Bank Bhd
Librarian/Receptionist/Clerk/Cashiers/Typists – Training Department
- Librarian: daily updates of various articles from all media communications, administration, filing and receptionist duties at the Banks Library.
1990 – 1993: Klinik Tay & Surgeri
Clinic Nurse/Clerk/Accounts Clerk
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Clinic Nurse: Attending to patients, administration of patient records and prescribing of medications.
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Preparation of daily & monthly Clinic’s Financial Account for Patients and Companies on the Clinic panel.
- Maintaining and monitoring of Petty Cash and inventory of Medication stocks & supply and placing orders.
EDUCATION AND QUALIFICATIONS
Academic
Certificate in Business Administration - Binary Business School (1992)
Pre-Contract Examination for Insurance Agent Cert: Life - The Malaysian Insurance Institute (2000)
Reinsurance Contract Treaty Wording, Individual Clauses & Contract Certainty - Singapore College of Insurance (2014)
Rita John ushers in twenty years of professional Reinsurance knowledge and market experiences in Reinsurance Underwriting and Reinsurance Broking in both Non-Life Facultative and Treaty segments handling different regions added value to her role as an Underwriter with Mandarin Re Ltd covering worldwide territory.
With years of reinsurance experiences especially in Underwriting, Portfolio Management, Analysis of Profiles & Results, Reports & Reporting, Client Management, Market Visits local and abroad, Appraising Wordings and Compliance Officer – Gatekeeper, being a prime contributor for sound underwriting and well-being of Mandarin Re Ltd.’s books.
Apart from experience in Reinsurance and climbing the ladder to senior positions, past career experiences in different fields are as in the Banking line - marketing and vetting of consumer loans, Entrepreneur, Librarian and Nurse.
In all, over Thirty years of experiences in different industries had deposited vast wealth of analytical skills, negotiation skills, thinking outside of the box, troubleshooting skills, teamwork’s, adaptability, resilience and empathetic which are the paramount qualities contributing for the triumphant and prosperity of the organisation.