17 years experience in (re)insurance
PROFESSIONAL SUMMARY
REDZAL MOHAMAD has more than 17 years in insurance and reinsurance industry from both local and international companies. Throughout his experience in various department such as Claims, Retrocession, Underwriting – Facultative and Business Analyst, his role now is to be responsible in assisting the business development as well as supporting the company’s underwriting team.
He graduated with an Honour Degree in Physics from University Science Malaysia. He also holds a Master Degree in Business Administration (MBA) from University Malaysia Sabah. In 2010, he has completed his professional qualification in Associateship of the Malaysian Insurance Institute (AMII) under the Malaysian Re’s scholarship programme.
OTHER ROLES/EXPERIENCE
Challenge Group Inc., Malaysia - Assistant Manager (Operation)
Oct 2016- Aug 19
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To assist the overall operation of the company, in business development, market analysis and studies such us Russian and Kazakhstan market.
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To liaise with Labuan Financial Services Authority, LFSA for matters related to licensing of new and renewal applications, compliance functions, submission of statutory reports and other business-related matters.
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Liaising with clients (producers) and reinsurers for reinsurance’s claims related matters, maintaining the claims register, ensure all supporting documents are in place.
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Getting involved in account and financial matters.
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To establish networking with people and clients at various levels in developing long-term business relationships
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Iris Oilfield Sdn Bhd, Malaysia - Business Development Manager/Analyst
Jan 2013- Sep 2016
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Business Development in line with the company’s strategic plan.
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Develop business prospects, secure orders and build sustainable business relationships with clients.
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Support & augment oil & gas business units’ business development.
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Manage the sales & business development process along with a team of business development engineers to ensure the company achieves sales targets in all lines of businesses.
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Networking with people at various levels in the marketplace aimed at developing long-term business relationships.
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Liaison with Engineering, Operations, Finance and Corporate managers on the preparation and submission of risk-mitigated, competitive bids.
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Customer Relationship Management during project execution, aimed at securing repeat business.
ACR ReTakaful MEA B.S.C(c), Kingdom of Bahrain - Senior Business Analyst
Nov 2010- Aug 2012
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Support specific Synergy system related project work directly associated with Underwriting Operation (business reports analysis and design – gather user requirements; business reports generation – coordinate with the IT the distribution and control.
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Analyse and review underwriting operational improvement.
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Assist with/perform function of Underwriting Operations including analysis, review and streamlining of filing system; analysis of data quality process; assist in management of key department reports including Exceptions reporting tools, preparing monthly underwriting report for facultative and treaty business; prepare adhoc reports as and when required by underwriters; revise and analyse the underwriting portfolio.
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Verify data entry and quality control.
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Ensure completeness of underwriting files and flag gaps to the underwriters.
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Run reports from Business Objects reporting tools.
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Deal with clients efficiently and independently, to appoint external Specialists such as Surveyors or Solicitors where necessary, to set up reserves and assist in the process of claims, to conclude liability and recommend settlements up to the delegated level of authority, and to deal with recovery aspects as appropriate, for all line of business and both facultative and treaty.
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Providing underwriters and management with regard to claims statistics, liaising with our Singapore and/ or Malaysia office for any claims related issues.
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Seconded to ACR Retakaful SEA in Kuala Lumpur, Malaysia for almost two months for Business Contingency Plan (BCP) exercise and working with the KL/Bahrain team, and also in Asia Capital Reinsurance (ACRG) Singapore attending internal trainings and workshops.
Labuan Reinsurance (L) Ltd, Malaysia - Executive (Claims, Retrocession, Underwriting- Facultative) and Business Analyst
Sep 2004- Nov 2010
Underwriting Facultative and Business Analyst (Kuala Lumpur Office : July 2007 – July 2010)
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Performed underwriting assessment for both conventional and retakaful risks for facultative business. Assessment of any new and renewal risks offer from cedants and brokers - Malaysia/overseas
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Liaising with cedants/broker to obtain relevant underwriting information or documents.
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Propose to the Vice President/Underwriter on declinature/acceptance of a particular risks based on the terms afforded.
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Maintaining and monitoring business register.
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Monitoring confirmation of signed shares, premium closings Coordinate claims advices with the Claims department (head Office) Assisting in preparing the departmental budget, performance reports, others
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Prepare the quarterly report to the treaty reinsurers.
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Providing treaty statistical reports (business accepted and loss ratio), to underwriting teams and management of monthly and ad-hoc basis.
Claims and Retrocession Department (Labuan Office : Sept 2004 – July 2007)
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Treaty Protections (Retrocession)– to prepare underwriting information for flag broker, to send placements and confirmation order to all the brokers.
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To maintain and monitor a good filing system for Claims and Retrocession Department Monitoring all claims including Facultative and Treaty for approval and payment Monitoring and update claims reserve adequately.
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Monitoring and update the large losses claims (claims affecting Company's Protection).
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Monitoring claims statistical information including time lag report for claims (cash calls) settlements.
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Monitoring Reinsurance Claims for approval by the Senior Management on both Facultative and Treaties.
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Monitoring and Controlling Large Losses Claims for Recovery Purposes – local Malaysian and overseas reinsurers.
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Monitoring and updating the Claims Register.
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Monitoring Claims Input Reserve.
MNI Offshore (L) Ltd - Malaysia - Administrative Officer
June 2002- Aug 2004
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Assisting in performing corporate account for the company
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Monitoring fixed deposit placement for both MNI Offshore (L) Ltd & MNI Life International (L) Ltd
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Handling payroll in respect of our clients
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To liaise with Government Authorities i.e. Employee Provident Fund (EPF), Social Security Organization (SOCSO) and Inland Revenue Board, Immigration Department as well as Labuan Offshore Financial Services Authority (LOFSA) for administrative and operation purposes
EDUCATION & QUALIFICATIONS
Education
Bachelor of Science,Physics - B.Sc. (Hons) (1998 – 2002)
School of Physics, University Science Malaysia
Master of Business Administration (International Business) – MBA (2004 – 2007)
Faculty of Business, Economics and Accountancy, University Malaysia Sabah
Professional Qualification
Associateship of the Malaysia Insurance Institute - AMII (2008 – 2010)
The Malaysian Insurance Institute
Trainings/Seminars
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Reinsurance – MII, (Kuala Lumpur)
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Technical Fire – MII, (Kuala Lumpur)
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Technical Reinsurance – JCC Re, (Kuala Lumpur)
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Treaty Wordings – Labuan Re (Kuala Lumpur)
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Claims & Treaty Administration – Labuan Re (Labuan)
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Property Damage and Business Interruption – SIC, (Singapore)
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Business Object Applications –(Singapore)
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1st Middle East Conference on SRCC, Political Risks & Terrorism Insurance – (Dubai, UAE)
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Combating Insurance Fraud – LFSA (Labuan)